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Crisis PR | Reputation Risk | Public Safety Communications

Crisis communications and reputation-risk counsel when the facts are moving.

Media Rep Global Strategies helps companies, general counsel, public agencies, and public safety leaders prepare for and respond to investigations, litigation, operational failures, executive controversies, and intense media scrutiny.

Active crisis? Call (865) 235-1217 for immediate support.

FBI public affairs experience Federal crisis, law enforcement, and public information leadership.
Public safety field perspective Fire, EMS, and emergency response communication experience.
Boardroom and media fluency Clear guidance for executives, broadcast audiences, and stakeholders.

Who We Help

Senior crisis counsel for the boardroom, the command post, and the public record.

When Clients Call

Support for the crisis happening now, the risk approaching, and the response you need to test.

01

A crisis is happening

  • Rapid crisis PR and statement development.
  • Executive and spokesperson preparation.
  • Media, employee, investor, and community response.

02

A serious issue is approaching

  • Investigation and litigation communications.
  • Cyber, operational, and leadership risk.
  • Legal, operational, and communications alignment.

03

You want to prepare

  • Crisis readiness reviews and communication plans.
  • Tabletop exercises and approval-path testing.
  • Executive, spokesperson, and command media training.

Crisis Communications Readiness Review

Find the gaps before the cameras do.

A four-week, fixed-scope review of your crisis plan, leadership authority, spokesperson capacity, legal coordination, and first-hour response.

  • Written findings and prioritized remediation plan
  • Scenario test built around your organization
  • Leadership briefing and practical next steps
Explore the Readiness Review
Jason Pack, founder of Media Rep Global Strategies

Founder Credibility

Federal public affairs experience for leaders under scrutiny.

Jason Pack brings crisis communication, public safety, and media experience to organizations that need clear public messaging when decisions are visible and the facts are still developing.

  • Retired FBI Supervisory Special Agent.
  • National media analysis and public briefing experience.
  • Author of The Crisis Code.

Latest Blog

Current analysis from Jason Pack.

Read Blog
Insight

What the Guthrie Ransom Notes Tell Us

by Jason Pack, Retired FBI Negotiator and Supervisory Special Agent | Author, the Crisis Code | www.mediarep.us The Pima County Sheriff’s Department…

Media Proof

Selected recent media hits.

Open Newsroom
The Crisis Code book cover

The Crisis Code

A practical framework for leaders under public pressure.

The Crisis Code connects crisis leadership, strategy, and communication for executives, agencies, and public safety leaders.

Top New Release in Public Relations on Amazon.

Frequently Asked Questions

What leaders need to know before public pressure accelerates.

What does a crisis communications firm do?

A crisis communications firm helps leaders establish confirmed facts, align legal and operational decisions, prepare statements, brief spokespeople, and communicate with employees, customers, regulators, media, and other stakeholders during high-stakes events.

When should a company call a crisis PR consultant?

Call before the first public statement whenever an allegation, investigation, accident, lawsuit, cyber incident, executive issue, or operational failure could attract scrutiny. Early alignment creates more options and reduces avoidable message risk.

Can MRGS work directly with general counsel?

Yes. MRGS works with general counsel, outside counsel, executives, operations, and communications teams so public messaging reflects confirmed facts and counsel-sensitive considerations.

Does MRGS support active incidents?

Yes. Active-incident support can include rapid advisory, message development, executive briefing, media posture, stakeholder sequencing, press conference preparation, and public information coordination.

How is crisis communications different from online reputation management?

Crisis communications focuses on leadership decisions, public statements, stakeholders, media, and trust during consequential events. Online reputation management often focuses more narrowly on reviews, search results, content removal, or suppression.